# nps-breakdown

> Claude/Codex skill by [@getdeck-io](https://omgskills.com/library/getdeck-io/index.md) · 1 stars · Updated 2026-10-22

Check whether the product is improving, and what to fix first. Use when users ask for NPS score, promoter/passive/detractor breakdowns, segment-specific NPS, score drivers, linked opportunities, feedback evidence, NPS changes over time, or what to improve next.

## Install

```sh
git clone https://github.com/getdeck-io/plugins /tmp/plugins && ln -s /tmp/plugins/skills/nps-breakdown ~/.claude/skills/nps-breakdown
```

## From README

NPS Breakdown Goal Explain what is driving NPS, not just what the score is — then say what the AI PM should improve first. Intake Ask only for missing NPS scope that materially changes the analysis. Keep intake lightweight: if the user gives enough context to start, proceed and state assumptions briefly. If the request is broad, ask 2-3 targeted questions before querying Deck. Team, audience, or decision the NPS breakdown should support Time period or comparison window Segment, vertical, persona, plan, region, or account cohort Product area, journey stage, or customer topic to investigate in the NPS drivers Whether to include raw responses, score drivers, opportunities, or all of them Whether the user wants an exec summary, product investigation, or detailed evidence table If no time window is provided, default to the latest available NPS period and state that assumption.

## Links

- HTML page: https://omgskills.com/library/getdeck-io/plugins/skills/nps-breakdown/
- GitHub: https://github.com/getdeck-io/plugins
- Author: [@getdeck-io](https://omgskills.com/library/getdeck-io/index.md)

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