# oncall-irm

> Claude/Codex skill by [@grafana](https://omgskills.com/library/grafana/index.md) · 286 stars · Updated 2026-10-17

Route alerts, run on-call rotations, and drive incidents in Grafana IRM / OnCall — integrations (Alertmanager / Grafana Alerting / generic webhook / PagerDuty), Jinja2 routing + grouping templates, escalation chains (wait → notify schedule → notify team → webhook → auto-resolve), schedules (web + iCal + Terraform \`grafana\_oncall\_schedule\`), Slack chatops with Acknowledge/Resolve/Silence, and the P1-P4 incident lifecycle. Use when wiring Alertmanager to OnCall, deciding which team gets paged, building rotations from a Google Calendar / iCal, hooking up Slack notifications, or declaring an incident from an alert — even when the user says "page the platform team on critical alerts", "send Prometheus alerts to Slack", "set up our on-call rota", "escalation policy", or "auto-resolve when the alert clears" without naming OnCall / IRM. Heads up — OnCall OSS is in maintenance mode (archived March 2026); Grafana Cloud users should use IRM.

## Install

```sh
git clone https://github.com/grafana/skills /tmp/skills && ln -s /tmp/skills/skills/grafana-cloud/oncall-irm ~/.claude/skills/oncall-irm
```

## From README

Grafana OnCall & IRM OnCall docs: https://grafana.com/docs/oncall/latest/ IRM docs: https://grafana.com/docs/grafana-cloud/alerting-and-irm/ Grafana OnCall OSS is in maintenance mode (archived March 2026). Cloud users → IRM. Concepts (chains, schedules, integrations) are identical.

## Links

- HTML page: https://omgskills.com/library/grafana/skills/oncall-irm/
- GitHub: https://github.com/grafana/skills
- Author: [@grafana](https://omgskills.com/library/grafana/index.md)

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