# call-followup-email

> Claude/Codex skill by [@ringcentral](https://omgskills.com/library/ringcentral/index.md) · 0 stars · Updated 2026-10-22

Turns a recent RingEX phone call into a drafted (and optionally sent) follow-up email. Pulls the call from the user's RingEX call history, resolves who was on the other end and their email address, drafts a follow-up that references the call (using the AI call summary/insight when one exists), and sends it through whatever email tool is actually available — or hands back a ready-to-send draft if none is connected. Use this whenever the user wants to follow up on a phone call by email — phrases like "email them about that call", "send a follow-up to the person I just talked to", "draft a recap for my call with \[name\]", "I told a customer I'd send them something after we hung up", or "can you write a follow-up for my 2pm call" — even if they don't mention RingCentral, call history, or name a specific email tool. Do not use this for drafting emails unrelated to a phone call, or for logging/summarizing a call without producing an email (that's ringex-calls or ringex-meetings).

## Install

```sh
git clone https://github.com/ringcentral/ringex-claude-plugin /tmp/ringex-claude-plugin && ln -s /tmp/ringex-claude-plugin/skills/call-followup-email ~/.claude/skills/call-followup-email
```

## From README

Call Follow-Up Email What this does Bridges two things that don't naturally talk to each other: RingEX call history and whatever email tool the user happens to have. The workflow is always the same shape — find the call, find the person and their email, draft something specific (not generic), then get it out the door however is actually possible for this user, today, with whatever they have connected. The email-sending step is the part most likely to vary between users, so treat "send an email" as a capability to be discovered at runtime, not a specific tool to assume. See "Step 4" below — this is the crux of the skill. Step 1: Find the call Pull recent call activity with getmycallactivity. Default to the last 10 calls across both directions (inbound and outbound) — that covers "the call I just had" and "that call from earlier" without over-asking.

## Links

- HTML page: https://omgskills.com/library/ringcentral/ringex-claude-plugin/skills/call-followup-email/
- GitHub: https://github.com/ringcentral/ringex-claude-plugin
- Author: [@ringcentral](https://omgskills.com/library/ringcentral/index.md)

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