# jobs-to-be-done

> Claude/Codex skill by [@deanpeters](https://omgskills.com/library/deanpeters/index.md) · 7.5k stars · Updated 2026-10-16

Uncover customer jobs, pains, and gains in a structured JTBD format. Use when clarifying unmet needs, repositioning a product, or improving discovery and messaging.

Tags: ai-agents, ai-product-management, claude-skills, pm-frameworks, product-management

## Install

```sh
git clone https://github.com/deanpeters/Product-Manager-Skills /tmp/Product-Manager-Skills && ln -s /tmp/Product-Manager-Skills/skills/jobs-to-be-done ~/.claude/skills/jobs-to-be-done
```

## From README

Purpose Systematically explore what customers are trying to accomplish (functional, social, emotional jobs), the pains they experience, and the gains they seek. Use this framework to uncover unmet needs, validate product ideas, and ensure your solution addresses real motivations—not just surface-level feature requests. This is not a survey—it's a structured lens for understanding why customers "hire" your product and what would make them "fire" it. Input Works best with: The customer segment (or product whose customers) you're analyzing. Also useful: Interview notes, support tickets, or research to mine for jobs, pains, and gains; the situation or trigger you care about. Anything supplied with the invocation itself — text after the skill name, a pasted context dump, or an appended ARGUMENTS: line — counts as answers already given. Use it and skip whatever it covers; don't re-ask. Arriving empty-handed? That works too.

## Links

- HTML page: https://omgskills.com/skills/deanpeters/product-manager-skills/jobs-to-be-done/
- GitHub: https://github.com/deanpeters/Product-Manager-Skills
- Author: [@deanpeters](https://omgskills.com/library/deanpeters/index.md)

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