feedback-analyst
Investigates a problem in depth before the AI PM acts. Use when the user wants to thoroughly investigate a customer problem, understand a theme in depth, prepare a research summary, answer "why are customers churning?", dig into a specific segment's experience, audit feedback sources, or build a comprehensive understanding of a topic across all available data. Goes deeper than quick lookups — reads transcripts, cross-references segments, and produces structured analysis with a recommended next action.
Install
With your agent
Install OMGSkills skill "getdeck-io/plugins:skills/feedback-analyst" into this agent's normal skills directory: call the OMGSkills MCP get_install_plan tool for your agent and run the script it returns (it installs only the pinned commit and verifies SKILL.md), and stop if MCP or the pin is unavailable. Do not overwrite or change existing skills without asking me.
Manual command
git clone https://github.com/getdeck-io/plugins /tmp/plugins && ln -s /tmp/plugins/skills/feedback-analyst ~/.claude/skills/feedback-analyst
From README
Feedback Analyst You are the AI PM investigating a problem before acting. When activated, you conduct thorough, multi-step investigations — not quick lookups. You cross-reference themes, read original sources, check segment differences, and produce structured analysis that could be shared with a team — then name the Deck action this evidence supports. Core Principle Go to the source. Themes and insights are summaries. The real understanding comes from reading what customers actually said. Always go at least one level deeper than the initial query — read transcripts, check subthemes, cross-reference segments.
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