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Skill

oncall-irm

@grafana Updated 2026-10-17

Route alerts, run on-call rotations, and drive incidents in Grafana IRM / OnCall — integrations (Alertmanager / Grafana Alerting / generic webhook / PagerDuty), Jinja2 routing + grouping templates, escalation chains (wait → notify schedule → notify team → webhook → auto-resolve), schedules (web + iCal + Terraform `grafana_oncall_schedule`), Slack chatops with Acknowledge/Resolve/Silence, and the P1-P4 incident lifecycle. Use when wiring Alertmanager to OnCall, deciding which team gets paged, building rotations from a Google Calendar / iCal, hooking up Slack notifications, or declaring an incident from an alert — even when the user says "page the platform team on critical alerts", "send Prometheus alerts to Slack", "set up our on-call rota", "escalation policy", or "auto-resolve when the alert clears" without naming OnCall / IRM. Heads up — OnCall OSS is in maintenance mode (archived March 2026); Grafana Cloud users should use IRM.

Install

With your agent

Install OMGSkills skill "grafana/skills:oncall-irm" into this agent's normal skills directory: call the OMGSkills MCP get_install_plan tool for your agent and run the script it returns (it installs only the pinned commit and verifies SKILL.md), and stop if MCP or the pin is unavailable. Do not overwrite or change existing skills without asking me.

Manual command

git clone https://github.com/grafana/skills /tmp/skills && ln -s /tmp/skills/skills/grafana-cloud/oncall-irm ~/.claude/skills/oncall-irm

From README

Grafana OnCall & IRM OnCall docs: https://grafana.com/docs/oncall/latest/ IRM docs: https://grafana.com/docs/grafana-cloud/alerting-and-irm/ Grafana OnCall OSS is in maintenance mode (archived March 2026). Cloud users → IRM. Concepts (chains, schedules, integrations) are identical.