call-review
Review the last 100 calls for an agent and surface problems. Use this whenever the user wants a call-quality audit, a QA pass over recent calls, a "what's going wrong with this agent" review, or to find failed, unresolved, dropped, or otherwise problematic calls. Trigger on phrases like "review my calls", "what's wrong with the calls", "QA the last 100 calls", "find bad calls", or "audit recent calls".
Install
With your agent
Install OMGSkills skill "synthflowai/anthropicplugin:plugins/synthflow/skills/call-review" into this agent's normal skills directory: call the OMGSkills MCP get_install_plan tool for your agent and run the script it returns (it installs only the pinned commit and verifies SKILL.md), and stop if MCP or the pin is unavailable. Do not overwrite or change existing skills without asking me.
Manual command
git clone https://github.com/SynthFlowAI/AnthropicPlugin /tmp/AnthropicPlugin && ln -s /tmp/AnthropicPlugin/plugins/synthflow/skills/call-review ~/.claude/skills/call-reviewFrom README
Call Review Purpose Pull a batch of recent calls for one agent, inspect them, and surface the problems — so issues are caught in review instead of live on customer calls. Default batch size is the last 100 calls. This playbook runs on the Synthflow MCP tools, whether they come from the plugin's bundled server or the official Synthflow connector. It does not require any external API or script. Tools this uses listcalls — get the batch of recent calls for the agent. getcalldetails — pull transcript, outcome, duration, and metadata for a specific call. getcallanalytics — pull aggregate metrics across the batch. listagents — identify the agent when the user hasn't named one. Recordings can't be played over MCP. When call details include a recording URL, share it so the user can listen — don't assert audio-only findings from the transcript (see Rules). Before starting Confirm three things. If the user already gave them, don't re-ask — proceed. Which agent.