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Skill

call-coaching

@zoominfo Updated 2026-09-30

Coach a rep on how they handled a specific call — discovery quality, objection handling, talk dynamics, and next-call focus. Name the call if you know it, or let the skill pull recent calls and identify the most likely candidate to confirm. Uses conversation_intelligence to read how the conversation actually went. Use when someone asks "how did I do on the Acme call", "coach me on my last discovery call", "where did I lose them", or wants actionable feedback before the next conversation. Analyzes one call at a time.

Install

With your agent

Install OMGSkills skill "zoominfo/zoominfo-mcp-plugin:skills/call-coaching" into this agent's normal skills directory: call the OMGSkills MCP get_install_plan tool for your agent and run the script it returns (it installs only the pinned commit and verifies SKILL.md), and stop if MCP or the pin is unavailable. Do not overwrite or change existing skills without asking me.

Manual command

git clone https://github.com/Zoominfo/zoominfo-mcp-plugin /tmp/zoominfo-mcp-plugin && ln -s /tmp/zoominfo-mcp-plugin/skills/call-coaching ~/.claude/skills/call-coaching

From README

Call Coaching Give a rep specific, actionable feedback on a single call: what worked, what to improve, and what to focus on next time. Prerequisites browseengagements (to find the call) is free but requires an active calendar/meeting integration; conversationintelligence (to analyze it) requires at least one connected meeting source and consumes AI credits. If the call has no transcript to analyze, say so rather than coaching from assumption. Input Provided via $ARGUMENTS: Which call (optional) — an account and/or date. If omitted, the skill identifies the most likely recent call and confirms before analyzing. Focus (optional) — e.g. "discovery", "the pricing objection", "did I talk too much". Targets the coaching. Workflow Identify the call.